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Privacy Policy
This Privacy Policy constitutes an agreement and understanding between instantticketseller.com and its Customer (this
being the person(s) who uses the services of instantticketseller.com). Use of this website and payment of a fee to use the
services of instantticketseller.com signifies an understanding and acceptance of this Privacy Policy.
The owners and operators of instantticketseller.com, the instantticketseller.com website and any associated business understand
that privacy is of critical importance to its success in providing our service. We are totally and truly committed to
best practices in terms of privacy safeguards for all clients.
instantticketseller.com believes that along with the core product, it provides important services, including efficient one-to-one
communications, an extensive and valuable database of information, etc.
The relationship between instantticketseller.com and its clients may involve limited sharing of collected information that is
described fully below. This data sharing is necessary for the optimal functioning of instantticketseller.com and the
instantticketseller.com website, which offers a valuable - but entirely optional - service to customers, and which supports
the no-cost-to-users model under which that part of the business operates.
This policy represents the privacy commitments of instantticketseller.com.
Collected Information
When you become a customer for the services of instantticketseller.com or the busybus.co.uk website, you will be required
to declare information that may include personal information about yourself or others you may be acting for. This
information may include (but is not limited to) your name, address, nationality, business details, e-mail details,
payment details, etc. All such information is securely stored and regularly backed up.
Use Of Information
Information is used to conclude transactions, communicate with you and implement and improve the functions of
both instantticketseller.com and the www.busybus.co.uk website.
instantticketseller.com aims to offer advantage and benefit to both ends of the supply chain:
- to substantially increase effectiveness in finding your requirement.
- to achieve the above in a timely fashion.
- to facilitate the process of “paperwork” quickly and easily.
- to reduce the cost of doing business.
- to improve efficiency through accurate, factual, real-time and obtainable information.
- to maximise overall efficiency by improved allocation of resources.
Information gathered may be used by instantticketseller.com to achieve the above in whatever reasonable format it
decides. Aggregated statistical information may be used by instantticketseller.com, made public, or transferred to third
parties for marketing, promotion, market research, or other purposes, at the sole discretion of instantticketseller.com. This
aggregated information will not reference individual clients of instantticketseller.com or the instantticketseller.com website.
Sharing
Clients cannot see or directly access stored information relating to other clients and all such information will be
deemed as “sensitive” and protected to the best of our ability at all times. Any associated business to BUSYBUS
Ltd may share this information but will be duty bound to protect it in accordance with this Privacy Policy.
instantticketseller.com will not:
- Provide any other third party with sensitive, personal or commercial information about its clients
whatsoever.
- Allow third party searches of any databases, the transaction database or any hard copy information in any
way.
- Release to any third party information traceable to individual clients or their payment details, transactions
or other activity, except as specified within this policy or as required by law.
instantticketseller.com will:
- Make public or transfer to third parties aggregated information about activity for development, evolution of
instantticketseller.com, marketing, promotion, market research, or other purposes, at the sole discretion of
instantticketseller.com. This aggregated information will not be traceable to individual clients, nor will it include
payment information.
Cookies (or similar)
A cookie is a small data file that some Web sites write to a web visitor’s computer's hard drive when they visit them.
A cookie file can contain information, such as a User ID, that the site uses to track the pages you've visited, but the
only personal information a cookie can contain is information you supply yourself. instantticketseller.com may use cookies
(or similar) to track traffic patterns, such as when various links are clicked.
Integrity
It is the intention of instantticketseller.com to develop and use a privacy policy in consultation with leading external
advisors experienced in electronic commerce, legal and privacy matters.
instantticketseller.com will operate and adhere to its privacy policy by regular documented auditing which will be available
by request as soon as they are undertaken.
Complaints & Disputes
A instantticketseller.com customer must bring any dispute or complaint to the attention of instantticketseller.com in writing no longer
than twenty (20) days from the origin of the dispute or complaint. instantticketseller.com shall then be granted an additional
sixty (60) days to investigate and resolve such a dispute or complaint without involving third parties or outside
solicitors, litigation or counsel.
In the event of a complaint or dispute not being satisfactorily resolved, both parties (the Customer and instantticketseller.com) irrevocably agrees that the dispute will be settled and determined by final and binding arbitration pursuant to
the United Kingdom and that such arbitration will be conducted in accordance with the Rules and Procedures in
current effect under English law.
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